Fair Use Policy

This Fair Use policy applies to SpringCom Services.

It is important to SpringCom that all eligible SpringCom customers are able to access our Services. Accordingly, We have devised a Fair Use Policy which applies to:

(a) usage of SpringCom Services and Plans; and
(b) any promotions or Services which are advertised by SpringCom as subject to the Fair Use Policy (“Fair Use Promotions”).

We reserve the right to vary the terms of the Fair Use Policy from time to time.

SpringCom may rely on the Fair Use Policy where:

(a) your usage of SpringCom Services is unreasonable; or
(b) your participation in a Fair Use Promotion is excessive or unreasonable, as defined below.

Unreasonable Use

It is unreasonable use of SpringCom Services where your use of SpringCom Services is reasonably considered by SpringCom to be excessive, fraudulent or to adversely affect the SpringCom Network or other SpringCom customers’ use of or access to a SpringCom Service or the SpringCom Network.

It is unreasonable use of a Fair Use Promotion where Your participation in a Fair Use Promotion is reasonably considered by SpringCom to be excessive, fraudulent or to adversely affect the SpringCom network or another SpringCom customer's use of or access to a SpringCom service or the SpringCom network.

Among other things, "fraudulent use" includes resupplying a SpringCom Service without SpringCom's consent so that someone else may access or use SpringCom Data Services or take advantage of a Fair Use Promotion.

Our Rights

Where You are in breach of this Fair Use Policy, SpringCom may contact You to discuss changing Your usage so that it conforms to this Fair Use Policy.

If, after SpringCom has contacted you, Your excessive or unreasonable use continues, SpringCom may, without further notice to you:

(a) suspend or limit the Service (or any feature of it) for any period We think is reasonably necessary; and/or
(b) terminate Your agreement with SpringCom.